Contact & Warranty
210 E. Palmetto Ave.
Longwood, Florida 32750
P. 407-599-7255
Fax: 407-599-7259
Contact Us: https://sparkysbrands.com/contact-us/
Warranty Claim: https://sparkysbrands.com/warranty-claim/
First, thanks very much for purchasing a RANT BMX product. We strive to make the best products possible, free from defects in materials and workmanship. If you have a problem we will always do our best to make it right. We care about your case and want to get you back on your bike as soon as possible. That’s why we will respond to your submission within one day of receipt. If the part is covered by our warranty, it will generally take 7-10 days to get you a replacement.
Additional time added for Shipping which may vary depending on your shipping address.
Please review the information below to help determine if your problem is covered by our limited warranty.
Please contact the retailer from which the RANT BMX part was purchased. If you still need assistance please contact us at Subrosa bikes, we’ll do our best to help you out. This warranty is for the original purchaser and owner of the RANT BMX part. All RANT BMX parts are guaranteed to be free from defects in workmanship and materials. Normal wear, improper use or assembly and abuse are not covered.
If you live in the USA please contact the retail outlet that you purchased the item from first. If they cannot help you, please contact the Subrosa distributor in the country you purchased it from http://sparkysbrands.com/contact/
If you live outside the USA and bought your part from a mail-order company based in the USA, you must warranty that part in the USA with that mail-order company.
If you live in the USA please contact the retail outlet/mail order that you purchased the item from first. If they cannot help you, please contact RANT BMX by clicking on the link at the bottom of the page or by calling 407-599-7255.
- After the claim has been received, you will be issued a Return Merchandise Authorization (RMA) number.
- Send the item to RANT BMX with the RMA number clearly written on the box. Also, include the proof of purchase (if required) to RANT BMX for inspection.
- Once RANT BMX has received the item, you will be contacted regarding the status of your claim.
All RANT BMX bars, forks and cranks have a 30 day warranty against manufacturer defects. This includes anything that looks to be incorrect or is defective with the product after purchase. Please inspect your new Subrosa parts before installing. We realize it may take some time to see these so you have 30 days to notify RANT BMX of the problem. Additionally, all RANT BMX bars, forks and cranks have a 1 year warranty against cracking and breaks at the welds.
RANT BMX hubs have a 30 day warranty against manufacturer defects. This includes anything that looks to be incorrect or is defective with the product after purchase. Please inspect your new RANT BMX parts before installing. We realize it may take some time to see these so you have 30 days to notify RANT BMX of the problem. Additionally, all RANT BMX hubs have a 6 month warranty against cracking and breaking of the hub shell and axle.
All products not listed above have a 30 day warranty against manufacturer defects. This includes anything that looks to be incorrect or is defective with the product after purchase. Please inspect your new RANT BMX parts before installing. We realize it may take some time to see these so you have 30 days to notify RANT BMX of the problem. All products will be treated on a case by case basis – please contact us if you feel your product is defective.
Stripped threads, rounded bolts, bent parts, dented parts, rider abuse or misuse and normal wear and tear.
No warranty is offered for any parts supplied within this warranty. We can offer crash replacement parts at a lowered cost.
Use RANT BMX products at your own risk. RANT BMX parts are manufactured to the highest levels possible and are intended to be used by experienced riders. Products must be installed correctly and maintained normally. Failure to comply may result in injury or death. Subrosa assumes no responsibility for personal injury which may be caused by accident, or negligence. Always inspect your equipment before riding, and have a professional check it at regular intervals.
If after reading this you still feel you have a warranty issue please fill out the warranty form HERE